Emotional Intelligence is Key to Success!

While memberships to IQ societies like Mensa and the Triple Nine Society may look incredible on your resume, employers have begun to look for something even more important, EQ. EQ (emotional intelligence) encompasses five categories; self-awareness, self-regulation, empathy, motivation, and social skills. According to research done by the OfficeTeam staffing agency, Human Resource (HR) Managers as well as workers almost unanimously agree that EQ is important. Nearly 65% of workers think IQ and EQ are just as important, while 43% of Human Resource Managers contribute higher morale and and motivation as a benefit that comes from an high EQ staff. Surprisingly enough, 40% of Human Resource Managers consider soft skills like communication, problem-solving and adaptability to be harder to teach than technical skills. Since these statistics reflect current opinions, It’s safe to say that EQ has become an essential aspect in the workplace.

According to Jose Costa, group president at automotive franchiser Driven Brands, “Morale emanates from leadership; it begins, and ends with the CEO/president of the company.” High EQ CEOs communicate in ways that prevent communication breakdowns. In turn, morale trickles down from the CEO to employees and then off into customer relations. IQ may be static, but EQ changes and fluctuates depending on stress or happiness. Leaders with high EQ’s are able to navigate conflict and prevent disruptions. Figuring out how to deal with frustration from employees or customers can be vastly beneficial, especially when dealing with large businesses. Bringing emotional intelligence to the table allows for a more positive work place environment.

If your employees work alone, having a high EQ may not be as important. “EQ is necessary for success when others depend on you or are required to work closely with you,’ according to Kaitlyn Apfelbeck, HR director, at Voices. An employee with low emotional intelligence may make rash decisions without thinking about how those decisions effect the others on their team. Helping employees develop a higher emotional intelligence should be a major priority of all business owners. If you consider yourself to be a high EQ individual, you’re in luck! Hiring managers are seeking candidates with high EQ, strong bonds in their interpersonal relationships, and that are flexible and able to work well under pressure. They’re looking for balanced and motivated self starters than can take control of a project, then delegate tasks to their various team members. Being able to encourage and motivate their team of blended personalities is a must. Leaders who are emphatic and willing to show compassion and understanding towards other employees are hard to find. HR Managers also know that positivity and perseverance, while striving toward what’s good for the brand, is a key quality in a potential new employee. Being mindful and increasing EQ is immensely important in this day and age.